PAYMENT METHODS
- Credit / Debit Cards
- PayPal, Apple Pay, Google Pay
SHIPPING POLICY
We strive to provide fast and reliable shipping for all orders. Once your order is processed, you can expect delivery within 10 business days. All shipments are sent via USPS (U. S. Postal Service) to ensure safe and timely arrival. Thank you for choosing us, and we appreciate your patience as your order makes its way to you!
RETURN POLICY
Your satisfaction is our priority. We accept returns of sheet music within 30 days of purchase, provided the sheet music is in new, unused condition and free from any damage or markings. Digital sheet music is not eligible for return but if you are not satisfied with it, please contact jeffkmusic.com. To initiate a return, please contact jeffkmusic.com via email, jk3horn@comcast.net, for return address. Customers are responsible for return shipping costs. Full refunds will be issued upon receipt of the returned item and inspection of its condition. Restocking fees of 15% may apply to special orders.
PRIVACY & SAFETY
​We collect only the necessary personal information required to complete your purchase and provide exceptional service. This may include your name, billing/shipping address, email, phone number, and payment details. This data is used solely for:
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Processing and fulfilling your orders
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Providing customer service and updates
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Sending transactional communications (order confirmations, shipping updates, etc.)
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Improving your shopping experience on our platform
We never sell or share your information with third parties for marketing purposes.
Payment Security
To ensure secure transactions, we use reputable third-party banking and payment processors (e.g., Stripe, PayPal, or similar). These providers are PCI-DSS compliant and handle your payment information through encrypted and secure environments. We do not store your full payment information on our servers.
Data Storage and Protection
All customer data is stored on secure servers with industry-standard encryption and restricted access. We implement administrative, technical, and physical safeguards to prevent unauthorized access, loss, misuse, or disclosure of your personal information.
Post-Purchase Communication
After a successful purchase, we will contact you via email or SMS (if provided) to confirm your order and provide shipping or delivery updates. You may also receive a follow-up to ensure satisfaction or request feedback. We will not contact you for promotional purposes unless you have opted in.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time. To make a request, please contact our customer support team at [support@yourcompany.com].
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